Contact Us
We're here to help! Reach out with questions, feedback, or support requests.
Get in Touch
Common Topics
Report a Bug
Found an issue with conversion or formatting? Let us know so we can fix it.
Please include: browser type, file format, and steps to reproduce
Feature Request
Have an idea to improve TNDocTools? We'd love to hear your suggestions.
Describe the feature and how it would help your workflow
Technical Support
Having trouble with conversions or downloads? We can help troubleshoot.
Include error messages and what you've already tried
Encoding Questions
Not sure which encoding your document uses? We can help identify it.
Send a small sample of your text for analysis
Frequently Asked Questions
How long does it take to get a response?
We typically respond to all inquiries within 24-48 hours during business days. For urgent technical issues, we aim to respond within 12 hours.
Is TNDocTools really free?
Yes! TNDocTools is completely free with no hidden costs, subscriptions, or usage limits. We believe document professionals deserve access to quality tools without financial barriers.
Do you store or access my documents?
No. All document processing happens entirely in your browser. Your files never leave your computer and we have no access to them. See our Privacy Policy for more details.
Can I request a new encoding to be supported?
Absolutely! We're always looking to expand our encoding support. Contact us with the encoding name and a sample document, and we'll work to add it.
Do you offer training or demonstrations?
For typing centers, document writer associations, or institutional users, we can arrange online demonstrations. Contact us at business@tndoctools.com to schedule.
Before You Contact Us
Please check if your question is already answered in our tool's help sections or FAQs above. For the fastest support:
- ✓ Include specific details about your issue (browser, file type, error messages)
- ✓ Describe what you've already tried
- ✓ For bug reports, include steps to reproduce the problem
- ✓ Attach screenshots if relevant (remove sensitive content first)
Ready to Try TNDocTools?
Start converting and formatting your Tamil documents today